01 Introduction
Bet 711 ("we," "us," "our") operates the online gaming platform at bet711.xyz. As an operator serving Filipino players, we take data privacy seriously — not because it's a checkbox requirement, but because we believe you have a genuine right to know how your information is handled.
This Privacy Policy applies to all personal data we collect in connection with your use of Bet 711, including when you register an account, make deposits and withdrawals, play games, contact our support team, participate in promotions, or simply browse our website.
This policy is aligned with the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, administered by the National Privacy Commission (NPC). We are committed to full compliance with these requirements.
This Privacy Policy should be read alongside the Bet 711 Terms and Conditions. By creating and using a Bet 711 account, you confirm that you have read and understood this Privacy Policy and consent to the data practices described within it.
Bet 711 is committed to protecting the privacy and personal data of every Filipino player on the platform.
Collect Only What's Needed
Bet 711 does not collect personal data beyond what is necessary to operate the platform, comply with legal requirements, and provide support to Filipino players.
Encrypted at Every Step
All data transmitted between your device and Bet 711 is protected by industry-standard TLS encryption. Sensitive data at rest is stored using appropriate encryption methods.
You Control Your Data
Filipino players have the right to access, correct, and request deletion of their personal data held by Bet 711, subject to legal retention requirements.
Never Sold to Third Parties
Bet 711 does not sell, rent, or trade your personal data to marketing companies or data brokers. Your data is used only for the purposes described in this policy.
Retained Only as Required
Data is kept only for as long as necessary to fulfil the purposes it was collected for, or as required by applicable Philippine financial and gaming regulations.
Breach Notification
In the unlikely event of a data breach affecting your personal information, Bet 711 will notify affected players and the National Privacy Commission as required by law.
02 Personal Data We Collect
Bet 711 collects personal data in several ways: directly from you when you register or use our platform, automatically through your use of the website, and in limited cases from third-party service providers such as payment processors and identity verification services.
Information you provide directly
- Account registration: Full legal name, date of birth, email address, mobile phone number, and username
- Identity verification: Government-issued ID details (such as a Philippine National ID, passport, or driver's licence), selfie photos for KYC (Know Your Customer) verification, and proof of address documents
- Payment information: GCash or Maya account numbers, bank account details (for bank transfer withdrawals), and partial card details (first and last four digits only) — full card numbers are never stored on our servers
- Support communications: Any information you share with our support team via live chat or email, including account queries, complaints, and dispute details
- Responsible gaming declarations: Self-exclusion requests, deposit limit settings, and any information provided in relation to responsible gaming tools
Information collected automatically
- Technical data: IP address, browser type, operating system, device type, and screen resolution
- Usage data: Pages visited, games played, session duration, bet history, transaction history, and login timestamps
- Cookies and tracking: Session cookies, preference cookies, and analytics data — see Section 8 for full cookie details
Information from third parties
- Identity and age verification results from our KYC service providers
- Payment confirmation data from GCash, Maya, and banking partners
- Fraud and risk signals from our payment security partners
03 Why We Collect Your Data
Every piece of data Bet 711 collects serves a specific, legitimate purpose. We do not collect data speculatively or beyond what is genuinely needed to operate and improve the platform for Filipino players.
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, email, mobile number, date of birth, username |
| Identity and age verification (KYC) | Government ID, selfie, proof of address |
| Processing deposits and withdrawals | Payment method details, account name, transaction history |
| Game provision and bet settlement | Account ID, game history, bet records |
| Customer support and dispute resolution | Account details, communication history, transaction records |
| Fraud prevention and security | IP address, device data, login history, transaction patterns |
| Regulatory compliance (AML, KYC) | Identity documents, transaction history, source of funds information |
| Responsible gaming tools | Deposit limit settings, self-exclusion records, session data |
| Platform improvement and analytics | Anonymised usage data, browser/device data |
| Marketing communications (with consent) | Email address, mobile number, game preference data |
Marketing communications from Bet 711 are only sent with your explicit consent and only to the contact details you provided at registration. You can withdraw consent and unsubscribe at any time via the unsubscribe link in any marketing email, or by contacting our support team.
Bet 711 processes all deposits and account data with full legal compliance and player privacy protection in mind.
04 Legal Basis for Processing
Under the Philippines' Data Privacy Act of 2012, Bet 711 processes your personal data on the following lawful grounds:
- Contractual necessity: Processing required to perform the contract between you and Bet 711, including account management, game provision, and payment processing
- Legal obligation: Processing required to comply with Philippine laws, including anti-money laundering (AML) obligations, KYC requirements, and age verification
- Legitimate interests: Processing for fraud prevention, platform security, and improving the Bet 711 experience — where these interests are not overridden by your data rights
- Consent: Marketing communications, certain analytics processing, and non-essential cookies — where your explicit, freely given consent has been obtained and can be withdrawn at any time
05 How We Share Your Data
Bet 711 does not sell your personal data. We share it only in the following limited circumstances, and only to the extent necessary for each specific purpose:
- Payment processors: GCash, Maya, GrabPay, Coins.ph, Instapay/PESONet partners, BDO, BPI, UnionBank, and card payment processors receive the transaction and account data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and data protection obligations.
- Identity verification providers: Our KYC partners receive identity documents and selfie images to complete age and identity verification. These providers are contractually bound to handle this data securely and exclusively for verification purposes.
- Fraud prevention services: Risk signals including IP address, device fingerprint data, and transaction patterns are shared with fraud detection partners to protect the integrity of the Bet 711 platform and all its players.
- Game providers: Game software providers such as JILI receive anonymised game session data necessary to deliver, maintain, and improve game content on the platform.
- Legal and regulatory authorities: Bet 711 will disclose personal data to the National Privacy Commission, the Anti-Money Laundering Council (AMLC), law enforcement agencies, or courts when legally required to do so, or when disclosure is necessary to prevent fraud, money laundering, or other criminal activity.
- Business successors: In the event of a merger, acquisition, or sale of the Bet 711 business, your data may be transferred to the acquiring entity. We will notify players in advance of any such transfer and the new entity will be required to honour this Privacy Policy.
All third parties with whom Bet 711 shares personal data are required to maintain appropriate technical and organisational security measures and to process data only for the purposes specified.
06 How Long We Keep Your Data
Bet 711 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, and to comply with legal obligations. Specific retention periods include:
- Account data and transaction records: Retained for a minimum of five (5) years from account closure, as required by Philippine AML regulations
- Identity verification documents: Retained for the duration of the account relationship plus five (5) years, in line with KYC compliance requirements
- Support communications: Retained for three (3) years from the date of the last communication, to support dispute resolution
- Game and betting history: Retained for five (5) years from the date of each transaction
- Marketing consent records: Retained for the duration of the consent period plus two (2) years as evidence of lawful processing
- Self-exclusion records: Retained permanently to prevent re-registration in breach of a self-exclusion order
When data is no longer required and retention obligations have been met, Bet 711 securely destroys or anonymises personal data so that it can no longer be linked to you as an individual.
Bet 711 stores player data securely and retains it only for as long as legally required — never indefinitely.
07 Data Security
Protecting your personal data from unauthorised access, loss, or disclosure is a core operational priority at Bet 711. We implement the following technical and organisational security measures:
- Transport encryption: All data transmitted between your device and Bet 711 is protected by TLS 1.2 or higher encryption
- At-rest encryption: Sensitive personal data stored in our systems is encrypted using industry-standard algorithms
- Access controls: Access to personal data within Bet 711 is restricted to staff who genuinely require it to perform their functions, and is governed by strict access control policies
- Payment security: Full payment card numbers are never stored on Bet 711 systems. Card transactions are handled exclusively by PCI-DSS compliant payment processors
- Monitoring: Our systems are continuously monitored for unusual access patterns, potential breaches, and security threats
- Staff training: All Bet 711 staff with access to personal data receive data privacy and security training
Despite these measures, no internet transmission or digital storage system is 100% secure. In the event of a data breach that is likely to result in risk to your rights and freedoms, Bet 711 will notify you and the National Privacy Commission within the timeframe required by the Data Privacy Act.
08 Cookies and Tracking Technologies
Bet 711 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to understand how Filipino players use our website so we can keep improving it.
We use the following types of cookies:
- Strictly necessary cookies: Required for the platform to operate. These include session authentication cookies that keep you logged in, security tokens, and cookies that maintain your basket or bet slip. These cannot be disabled.
- Functional cookies: Remember your preferences, such as your preferred game category, language setting, and display options. Disabling these means some convenience features won't work.
- Analytics cookies: Collect anonymised data about how visitors use the Bet 711 website — pages visited, time spent, and navigation paths. This data helps us identify areas for improvement. We use analytics tools from reputable providers operating under data processing agreements.
- Marketing cookies (with consent only): Used only if you have explicitly consented during your visit. These help us understand which promotions are relevant to you. You can withdraw this consent at any time through your account settings.
You can manage cookie preferences through your browser settings. Blocking all cookies will prevent you from logging in to Bet 711, as session cookies are strictly necessary for the platform to function.
09 Your Data Rights Under Philippine Law
Under the Data Privacy Act of 2012, Filipino players have the following rights in relation to their personal data held by Bet 711:
Right to Access
Request a copy of the personal data Bet 711 holds about you, including information on how it is being used.
Right to Correction
Request that inaccurate or incomplete personal data be corrected. You can update basic account information directly in your account settings.
Right to Erasure
Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations that may require us to retain certain records.
Right to Object
Object to processing of your personal data for marketing purposes or on grounds relating to your particular situation where processing is based on legitimate interests.
Right to Data Portability
Request your personal data in a structured, machine-readable format to transfer to another service, where technically feasible.
Right to Complain
Lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated. We encourage you to contact us first to resolve any concerns directly.
To exercise any of these rights, contact the Bet 711 support team at support@bet711.xyz. We will respond to all data rights requests within thirty (30) days. We may need to verify your identity before processing certain requests.
10 Children and Minors
Bet 711 is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under 21. Age verification is a mandatory part of the Bet 711 registration and KYC process.
If we become aware that personal data has been collected from a person under the age of 21, we will immediately close the account, forfeit any balance in accordance with our Terms and Conditions, and delete all associated personal data as promptly as practicable.
If you are a parent or guardian and believe a minor has registered on Bet 711, contact our support team immediately via live chat or email at support@bet711.xyz so we can investigate and take appropriate action.
11 Changes to This Privacy Policy
Bet 711 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will:
- Update the "Last updated" date at the top of this page
- Notify registered players via email to the address on file at least 7 days before significant changes take effect
- Display a notification on the Bet 711 platform
We encourage you to review this Privacy Policy periodically. Your continued use of Bet 711 after the effective date of any update constitutes your acceptance of the revised policy. If you do not agree with changes to this policy, you should withdraw your balance and close your account before the effective date.
Minor corrections and clarifications that do not materially affect the substance of the policy may be made without advance notice.
12 Contact Our Data Privacy Team
If you have questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy concern, please contact us using the details below:
- Email: support@bet711.xyz — mark your subject line "Privacy Request" for fastest routing
- Live Chat: Available 24/7 within your Bet 711 account dashboard — the quickest channel for general privacy questions
We acknowledge all privacy-related inquiries within 24 hours and provide substantive responses within 30 calendar days. Complex requests may require additional time, in which case we will keep you informed of progress.
If you are unsatisfied with how Bet 711 has handled your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information on how to do this is available on the NPC's official website.